Skip to main navigation.

Troubleshooting a High Bill

When you get your electric bill each month and notice how much it is, please remember there are several factors that will determine whether it decreased, stayed the same or increased.   A few of those factors to be considered are the weather, did you have any family visiting or staying a little longer than normal, cooking, lighting, equipment maintenance, heating or cooling and there are a few more.

 

Troubleshooting a High Bill

Do you think your power bill is higher than normal? If so, here are a few things to check to find out why.

ACCURATE HISTORY Review the kilowatt hour (kWh) history on your account for the last 13 months. This history is actually provided for you on every bill. You can compare your most recent month to that same month one year ago. Weather fluctuations may be a factor in any major differences, but this is a good place to start your search. The kilowatt hours you use are the main driver of costs on your electric bill. The average Inter-County Energy Cooperative residential members use about 1185 kWh of energy in a month.

TRUE ELECTRIC BILL Check to be sure this is a true high electric bill. Are there other charges beyond electric service? Any additional service fees (i.e deposits, connection/disconnection fees or returned check fees)?

  1. Have any past-due amounts from a previous bill been added to the total?
  2. Are there ancillary charges added to the bill for other products or services?

DAYS OF USE Check the number of days that are billed for your electric use. This varies from bill to bill due to the number of days in a month, and a billing cycle may be a bit shorter or a bit longer so as not to make your bill due on a weekend or holiday. Is the number of days greater than other months in question because of meter readings or meter reading cycles? Is the daily average significantly different from other months in question? These days should be 30 to 31 days.

COMPARE WINTER TO SUMMER Check the kilowatt hour total by month. From the history, are the winter months higher, indicating some form of electric heat or higher hot water heater use? Do the summer months indicate air conditioning? Were temperatures higher or lower than normal during the period?

LIST APPLIANCES Make a list of appliances in your home. This list is important because all appliances DO NOT use the same amount of electricity, so sometimes we don't realize how much electricity we are actually using. Did you recently purchase a new appliance or receive one as a gift?

YOUR ELECTRIC METER DOESN'T GO ON VACATION If you leave your home for an extended period of time for business or vacation, remember that any appliance you leave plugged in or connected will continue to use electricity even while you are gone, especially your water heater, freezer, refrigerator, HVAC system, landscape irrigation, well pump, etc. Most of us note that the TV and lights were not on, but we forget about these items. LIFESTYLE No two households use energy the same way, so comparing your energy bill to your neighbor's is like comparing apples to oranges. It is best to compare your current use to your past use as mentioned above. That is a more accurate record. Remember to determine if the size of your household has increased or did someone stay at home more. Have you added a new swimming pool or hot tub in your

back yard? Have you had "guests" stay for an extended period? Do you have hobbies that include the use of power tools, ovens and other high electrical resistance tools or appliances?

LIGHTING, REFRIGERATION, APPLIANCES AND COOKING Lighting, refrigeration, cooking and appliances account for 56 percent of the total energy use in the normal household. The location of refrigerators and freezers is very important. Never place a refrigerator or freezer in direct sunlight or in unconditioned space such as a breezeway, garage or out-building. The refrigerator or freezer will have to work harder to overcome excessive heat during warmer months. Make sure that your refrigerators and freezers have adequate ventilation.

EQUIPMENT MAINTENANCE If an appliance is more than 15 years old, the efficiency of that appliance may be decreasing significantly and requiring more energy to do its job. It is important to clean or replace the condenser, coils or filters on some appliances regularly. You may need to replace the appliance itself. Many times old electrical wiring will have loose connections resulting in increased electrical use and create potential safety hazards.

SEASONS The additional heating or cooling load will cause an increase in electric use. Heating and cooling your home averages around 44 percent of your total energy use. Using space heaters, fireplaces, livestock heaters or vehicle block heaters in the winter can dramatically increase your energy consumption. Running a dehumidifier or watering of lawns, gardens and animals in the summer months will increase your energy use.

WEATHER Lightning can sometimes damage your well pump, sump pump or appliances increasing the running of these devices. If underground wiring-insulation is damaged, an increase in electrical use may occur when the ground is saturated with moisture.

CONSTRUCTION OR REMODELING ACTIVITIES Has there been any underground excavation recently? If you have underground wiring, the electrical wires may have been nicked resulting in a direct short. Many times room additions are completed without proper sizing of HVAC for additional heating and cooling loads.

FIELD VISITS If after studying all the above information, you still feel there may be a deeper problem, we are happy to take your call and assist you. After handling your inquiry on the phone, we determine if a field visit is necessary to determine any energy efficiency problems or check the meter.

WHEN SHOULD I ASK TO HAVE MY METER TESTED? Meters measure energy use and because they are a mechanical device it is rare that they run fast. They are seldom the cause of a higher bill but often blamed. Less than 2 out of 1,000 meters are going to be wrong when tested. This includes running slow or running fast. Most old meters will likely run slow. A faulty meter would be more likely to run slow. In the case of a meter check, if no problem is found, the cost of the test will be your expense.

 

 

 

Powered by Touchstone Energy Cooperatives Logo