We offer a variety of Cooperative Services.
Usage History and Billing Analysis As a member you have access to your daily usage by downloading our mobile app or by accessing our online Bill Pay system on our website. You can also select our new E-bill option to receive your monthly bill by email and to stop receiving paper statements. It's as simple as logging in to get started. Billing Analysis. A detailed examination can help members understand the bill and determine where electric energy is being consumed. Please call our Member Services Department and request a billing analysis from one of our energy advisors.
Prepay Services With the Prepay Service Program (“Prepay”), residential members may purchase electricity before they use it. Prepay residential members avoid paying deposits, late fees, collection fees and/or reconnect fees. Prepay provides members the chance to become more aware of energy usage and better manage energy consumption. Read Prepay Service Tariff Prepay Agreement
Levelized Billing..It's Easy to join Inter-County Energy offers a Levelized Billing Program for residential members that will ease the burden of high bills and allow you to pay an average bill each month. The levelized amount is based on the average consumption for the most recent 12 months. The bill amount will not be exactly the same each month, but will increase or decrease slightly as the consumption pattern changes. This avoids extreme fluctuations in payments because of seasonal increases and decreases in electric power usage.
If you have been a member of Inter-County Energy for 12 months or longer at your current location, sign up any time since there is never a "settlement" month. Sign and mail in the Levelized Billing application or call our office for more information if you would like to level out your household budget before the summer cooling season catches you with high bills.
Automatic Bank Draft (EFT)
Inter-County Energy also offers members an Automatic Bank Draft Service. If you enroll in this program, your electric bill is automatically deducted from your checking or savings account each month. Automatic Bank Draft Service will save you time, postage and check costs. In addition, you will have the security of knowing that your bill will always be paid on time--even when you are away from home. To enroll in this program, send in the signed Auto Pay Form or call our office for more information.
Alerts and Reminders When you logon to your account, you will have access to various Alerts and Reminders. These will allow you to receive alerts for excess usage, energy bill due date, payment confirmation and account profile changes that take place. Members can receive Alerts and Reminders by email or by text message. To receive notifications by text message, a working cell number is required along with your present cell phone provider. For more information, please call our Billing Department at 1-888-266-7322. Alerts and Reminders